Flying Eyes is excited to announce that we can now fill prescription lenses for US customers! While we will always recommend you have them done locally to save on time and cost, we understand that that's not always an option, and that's where we come in! We do not accept insurance, so if you're needing to use vision benefits, check out the map of partnered opticians above and follow the step-by-step guide below to having your prescription done locally (if you don't have a partner near you).
Prescription lens orders are final. If you're dissatisfied with the frame, we're happy to issue a partial refund for that frame return. We cannot refund prescription lenses, though if there's something wrong with your lenses when they arrive, please let us know within 30 days so we can fix them for you. Please note: While our lab is great at handling strong prescriptions, especially in high-wrap frames, diopters greater than +/- 3.00 may take longer than normal due to the complex nature of making an undistorted lens for a wrapped (sunglass) frame.
How It Works:
1. Find a frame style you like! If you’d like to try different ones- check out our Try-On Kits! Once you know which frame style you’d like, select the frame and finish you’d like between our eyeglass frames and sunglass frames here. You’ll then click the purple “Add Prescription Lenses” button.
2. You’ll then select the type of prescription you’d need. Currently, we do Single Vision, Lined Bifocal, and Progressive Bifocal.
3. You can now either Upload your Prescription to us, or email it to us later.
If you decide to email us later, please email us at support@flyingeyesoptics.com. Include your first name, last name, and order number in the subject line so we can tie everything together on our end! :) Please do not send us your original prescription. If you need to send a physical copy, please be sure you have a backup. An email or form entry guarantees your prescription does not get lost.
4. You can now choose/pick the tint of your lenses and the appropriate lens material! You can get clear lenses, or if you want prescription sunglasses you can pick your lens tint! If you're getting a Clip-On in addition to your prescription frames, make sure that you choose 'Clear'. Prices will change depending on the tint of the lenses. You can then select the lens material that is recommended per your prescription. The numbers you'll want to reference are the Sphere and Cylinder, and you can select the lens material that falls into the recommended range.
5. Review your options! You should now see your frame and lens choices. Please double check to make sure everything has been filled out correctly. You can now add your purchase to your cart!
6. Do you have your prescription lenses and frames in your cart? If so, you’re now ready to check out! If you picked a frame that has Clip-On options (Athene, Luzon, Otus, and Noctua) you can now add them to your cart.
If you're using a discount code from our affiliates it will only apply to the frames, not the prescription lenses.
7. Once you have made your purchase, we will immediately send you your chosen frames with clear, plastic "demo" lenses installed. When they arrive, adjust them on your face where they'll sit and stay comfortably then follow the instructions on the included pamphlet to mark your pupils. It's best to have someone else do this while you look into the distance, but you can do it yourself in front of a mirror. (TIP: Focus on something "past" the mirror or person helping you to ensure your pupils are aligned correctly, as this will affect the usefulness of your prescription.)
Fun Fact: While your prescription might have your PD (pupillary distance) and OC (ocular height) information, we will need your measurements in the frame you pick. Different frames will sit higher/lower, and if these numbers aren’t accurate, your prescription won't align correctly.
8. Once you've marked your pupils, use the included return shipping label to send them back to us. And now the waiting begins!
9. We will measure your pupil distance and ocular height when they arrive back at our headquarters and order your lenses right away. The rest of the process takes approximately 2-4 weeks once we receive your marked lenses. We'll keep you updated via email. :)
If you are not in the USA and you're interested in having us make your lenses, please contact us so we can discuss your options!
Contact Us if you have any questions about this process or if you have a special request for your order.
